Frequently asked questions
Everything you might want to know before you download.
What is WeiiGo?
WeiiGo is an AI travel planner with safety built in. It drafts your itinerary, gets you around with door-to-door transit, tracks your flights and translates on the go — and keeps you safe with one-tap SOS, trusted contacts and check-ins. Pack a trip and the essentials work offline too.
Which platforms is WeiiGo available on?
WeiiGo is built for iPhone, with Android on the way. We're in beta right now — you can join today via TestFlight, and the App Store release is coming soon.
Do I need an account?
Yes — WeiiGo uses a free account so your trips, safety contacts and settings are saved and stay in sync across your devices. You can create one in seconds when you first open the app, or here.
How much does it cost?
WeiiGo is free to download with a generous Free plan — including the safety tools that protect you. Pro ($19.99/month or $79.99/year) unlocks the full AI travel concierge — including the Trip Assistant, a trip-preparation brief and daily briefings — plus transit journey planning, live flight alerts, offline trip packs and trip sharing. See pricing for the full comparison. Subscriptions are purchased as in-app purchases through the App Store.
Does it really work offline?
Yes. Pack a trip while you're online and download your itinerary, directions, transit steps and key info before you go — then use it all with no signal.
How does the safety / SOS feature work?
Press and hold the SOS button to alert the trusted contacts you set up with your live location. WeiiGo also gives every traveler a check-in timer, incident reports and a live map of what's happening nearby, plus quick access to local emergency numbers, embassies and medical facilities — all free. A destination safety score and AI safety briefing are available on Pro.
Can WeiiGo import my flight and hotel bookings?
Yes. Forward a confirmation email to your own private WeiiGo forwarding address, or upload a booking PDF, and WeiiGo reads it and turns flights, hotels and reservations into itinerary items for you to review before they land in your trip. (Pro.)
Does WeiiGo track my flights?
Yes. Add a flight to your trip and WeiiGo shows its live status right on your itinerary, with push alerts for delays, gate and terminal changes, and cancellations — with quiet-hours smarts so minor changes wait for morning. (Pro.)
Can I use WeiiGo in my language?
Yes — WeiiGo's entire interface is translated into 31 languages, from English and Español to 日本語, Deutsch and Français. Switch anytime in Settings.
What about my privacy?
We collect the minimum needed to make WeiiGo work and never sell your data. See our Privacy Policy for the details.
How do I cancel a subscription?
Subscriptions are purchased and managed through your App Store account, where you can change or cancel at any time. Google Play billing follows once the Android app launches.
Still stuck? Contact support and we'll help.