WeiiGo SMS safety alerts: how people opt in
WeiiGo never sends a text message to anyone before they opt in themselves. The person who will get the texts opts in themselves, in the WeiiGo app or in the WeiiSafe app. The traveler who invited them cannot do it for them.
The program
WeiiGo (www.weiigo.com) is a travel safety app by C2S4 LLC. A WeiiGo user (the traveler) can add people they trust as trusted contacts. Each text is sent on behalf of one traveler, and only when that traveler does something in the app. There is one exception: if a traveler using WeiiSafe sends an SOS and no trusted contact has acknowledged it after five minutes, WeiiSafe sends each opted-in contact a single reminder text. Nothing else is scheduled or sent in bulk, and there is no marketing.
A trusted contact who opted in may receive:
- one opt-in confirmation, straight after they opt in;
- an SOS alert with the traveler's location, and an "I'm safe" follow-up;
- for a WeiiSafe SOS only, one reminder five minutes later if no trusted contact has acknowledged it, for example WeiiSafe: Reminder: Sam Taylor may need help. Nobody has acknowledged Sam Taylor's safety alert yet. Please check on them.;
- the traveler's location, when the traveler shares it;
- expiring links to a travel document or an SOS audio recording the traveler shared.
How someone opts in from WeiiGo: three steps
1. The traveler adds a trusted contact. WeiiGo does not text that person.
The traveler enters the person's email address or phone number on the Invite contact screen. WeiiGo sends that person no text message. If the traveler entered an email address, WeiiGo emails the invite link. If they entered only a phone number, the app gives the traveler the link to send personally, for example from their own Messages or WhatsApp.
2. The person opens the link and chooses, on the Accept invite screen
The link opens the WeiiGo app on the Accept invite screen. That screen has an unchecked box with the disclosure below. The person decides whether to tick it. When they tick it, they confirm or correct their own mobile number. Accepting the invite without ticking the box is allowed, and then WeiiGo sends them no texts at all.
3. One confirmation text, then only alerts
If the person ticked the box, WeiiGo sends them one text to confirm the opt-in:
WeiiGo: You'll now get safety alerts from Sam Taylor. Msg frequency varies. Msg&data rates may apply. Reply HELP for help, STOP to opt out.
A person who opts in with WeiiSafe's own box gets the same text, in WeiiSafe's name:
WeiiSafe: You'll now get safety alerts from Sam Taylor. Msg frequency varies. Msg&data rates may apply. Reply HELP for help, STOP to opt out.
After that, they receive only the messages listed above.
Opting in from WeiiSafe
WeiiSafe is C2S4 LLC's family safety app, on the same WeiiGo account. A person can opt in from WeiiSafe too, in one of two places. An opt-in in either app covers the safety texts sent from both, and each text starts with the name of the app it was sent from: "WeiiGo:" or "WeiiSafe:". Nobody can opt in for someone else.
A helper, when accepting a helper invitation
The helper invitation link opens WeiiSafe's Accept invite screen. That screen has an unchecked box with WeiiSafe's disclosure and the Terms and Privacy links. When the person ticks it, they enter their own mobile number and prove it is theirs with a one-time code. Accepting without ticking the box is allowed, and then WeiiSafe sends them no texts.
Accept invite
Invited by Sam Taylor
Accepting makes you a temporary helper. You can be told when they send an SOS, and may see their location while they share it. It ends on its own at the time they chose.
Text me WeiiSafe safety alerts about Sam Taylor: SOS alerts with location and all-clears. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Terms of Use Privacy Policy
A circle member, with Allow texts on the Circle page
On WeiiSafe's Circle page, the Text alerts card lists each circle member who shares with the person. Tapping Allow texts beside a name opens a sheet with an unchecked box, the same disclosure naming that member, the Terms and Privacy links and a number field. The button works only once the box is ticked, and the number must be proved theirs with a one-time code. Stop texts on the same row withdraws it.
Text alerts
Text me WeiiSafe safety alerts about Sam Taylor: SOS alerts with location and all-clears. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Terms of Use Privacy Policy
Either way, the person then gets the one WeiiSafe confirmation text shown above, and after that only the messages listed above.
The exact disclosures beside the boxes
In WeiiGo, on the Accept invite screen:
Text me WeiiGo safety alerts about [traveler's name]: SOS alerts with location, shared locations, documents and SOS recordings. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
In WeiiSafe, on a helper's Accept invite screen and on the Allow texts sheet:
Text me WeiiSafe safety alerts about [traveler's name]: SOS alerts with location and all-clears. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Each box links to the Terms of Service and the Privacy Policy.
Frequency, rates, HELP and STOP
- Frequency: message frequency varies. Texts are sent when the traveler acts in the app, plus one reminder for each WeiiSafe SOS that nobody has acknowledged after five minutes.
- Rates: message and data rates may apply.
- Help: reply HELP to any WeiiGo text, or email support@c2s4.com.
- Opt out: reply STOP to any WeiiGo text at any time.
How consent is recorded
WeiiGo records the opt-in on the trusted-contact record, with the time and the mobile number the person confirmed. WeiiGo texts only that number. If the traveler later changes the contact's number, WeiiGo stops texting until the person confirms their own mobile number in the app and ticks the box again. A person who has already accepted reaches the same box again without a new invite: in WeiiGo, from Sharing with you on Trusted contacts (Allow texts), or from the traveler's request to allow texts; in WeiiSafe, from the Circle page. Unticking the box there, or Stop texts in WeiiSafe, ends the texts. We do not share opt-in or consent information with third parties or affiliates for their marketing.
See the Terms of Service and the Privacy Policy for full details. Questions: support@c2s4.com.